At WJ Matthews we are committed to keeping your machinery going. We know that our customers need their machinery to be reliable and when there is a breakdown that it needs to be fixed with minimum downtime.
24/7 Service Support
WJ Matthews provide around-the-clock harvest support to keep your farm machinery operating at peak efficiency during harvest, sowing and other busy times of the year. Our legendary field service is backed by genuine parts availability, extended warranty, service programs and advanced technical systems including remote diagnosis.
New machinery purchased from WJ Matthews comes with a range of warranty options for parts and service. The conditions of warranty coverage are outlined at the time of machine purchase and our warranty systems are designed to deliver urgent support and premium customer service.
Training & Development
Our commitment is to always keep one step ahead our personnel receive full training across all the brands we sell and service both in house and at speciality schools that they attend throughout the year. We have a dedicated learning culture and all service staff are kept up to date with the latest technology and product developments. Staff have access to a range of information technology systems to provide our customers with exceptional service.
Our Service Team comprises of qualified and dedicated technicians who are committed to servicing your machinery to the highest standard. When you need us, know that we will be there.